Encore pushes towards £100m turnover in milestone year


Leading Midlands recruitment agency, Encore Personnel, is fast-tracking towards the £100m turnover mark in its 20th anniversary year.

The specialist recruiters, which employ more than 200 people across the Midlands, reported a turnover of £95m for the year to 31 December 2021, up from £76.6m in 2020. Established in Leicester in 2002, Encore provides temporary and permanent jobs to the industrial, driving, energy, engineering, manufacturing, managed services and professional services sectors from branches in Leicester, Coventry, Birmingham, Derby, Leeds, Peterborough, Northampton, Nottingham, Spalding and Telford.

Managing Director Pete Taylor said: “We’re delighted to report that our business is thriving in what is undoubtedly the toughest labour market we have experienced.

“2022 marks Encore’s 20th anniversary, a cause for much celebration in itself. Couple this with the fact that we’re in the most agile, dynamic and driven form we’ve ever been – against a very unsettled economic backdrop – we can honestly say we’re ready for and equal to the ever-changeable requirements our customers might have.

“I’d like to shine the spotlight on our culture and our people who make Encore what it is today. Our teams are our business – without them we wouldn’t continue to stand out as the Midlands’ gold standard recruitment agency for quality expertise and exceptional client service.”

2022, a celebratory year for the business as it marks 20 years since formation, is one of the toughest recruitment landscapes in modern history for a variety of reasons according to Pete, who has weathered recessions and labour market turmoil throughout his decades in the sector.

He added: “We’re in a strong position, despite the challenges we’ve faced and continue to face, and that is the real success story here. The main hurdles of the early 2020s have been the huge cost increases and overheads relating to the widely publicised staffing shortages UK wide, which has played a crucial role in how we’ve shaped our candidate attraction and retention strategies.

“I like to say that every cloud has a silver lining – and in this case, the positive takeaway from these turbulent and testing labour market conditions is that we have, as ever, flexed to not only support but to excel for our customers, which is reflected in how our company continues to grow and thrive in such an unsure economy.”

Encore specialises in engineering, manufacturing, driving, warehousing, and logistics recruitment. The business prides itself on its exceptional client and candidate service. It puts the customer and candidate/ employee experience at the centre of all strategy with dual value propositions of ‘your business, your culture, our priority’ and ‘your future, your wellbeing, our priority.’ It places its success on following its key values including avoiding negativity, creating loyalty, and communicating with a refreshing openness.