Roll-on roll-off (ro-ro) specialists Continental Cargo Carriers (CCC) reports that normal service has now resumed following the challenges at the start of the year – with the end of the Brexit transition period.
Established in 1973, CCC is one of the biggest players on the roll-on roll-off market between Europe and the UK, delivering full and part-load consignments daily. It operates a fleet of 270 trailers, with a 4000 m2 warehouse and employs a team in Belgium and the UK. CCC was acquired by Europa Worldwide Group in 2018 but is a wholly separate division.
Carlo Turner, General Manager at Continental Cargo Carriers commented “We are increasing volume traffic week on week and are now experiencing minimal delays. The start of the year presented a huge test for us – from customers stockpiling and limiting shipments to the confusion over new regulations.
“Volumes for March are now back to pre-Covid levels and are continuing to increase. We want to thank all of our valued customers, partners, agents and colleagues for their support throughout what has been a difficult start to the year for the logistics industry. “Brexit, as well as Covid-19 has brought us many challenges, but we invested and adapted to ensure customers faced the least possible disruption.”
To minimise disruptions CCC created a DDP product called Continental Flow which has helped to keep imports and exports running smoothly. With Continental Flow CCC acts as an EU Global VAT representative for its important and export customers, resulting in customer not paying VAT at point of import and duty being charged back to the sender in a simple two-step solution.
Over the past 12 months CCC has invested substantially in technology and systems to improve customer experience, using a new inhouse IT TMS platform, with added elements developed specifically to support CCC.
CCC continue to invest in its future by improving and streamlining operations. As part of its ongoing plans to improve efficiencies, the company has now fully implemented the bespoke Leonardo IT system. Created by Europa’s in-house development team, Leonardo is continuously being developed to ensure customers have access to full trackability and management of their shipments. The system brings operational benefits for CCC, improving efficiencies and offering visibility.
Carlo added: “We’re looking forward to a year now that Brexit is complete so that we can continue to improve and enhance our services, and we have exciting investment plans in the pipeline.”